Frequently asked questions

Answers to the most common questions about photo compression, formats, metadata, iCloud, and privacy.

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Troubleshooting

"Photos access denied": TrimrPix needs write access to your Photos library to replace originals with compressed versions. Go to Settings > TrimrPix and enable full Photos access.

"Photo not found in library": this can happen if a photo was deleted after you selected it. Try selecting your photos again.

Compression seems slow: large photos or iCloud photos that need to be downloaded first can take a bit longer. The progress indicator shows which photo is being processed.

Contact

For bug reports, feature requests, or general feedback, reach out at iamjarl.com.

You can also leave a review or report an issue on the App Store.

Looking for TrimrPix for Mac?

TrimrPix is also available for macOS with additional features like drag-and-drop, Watch Folder, and AVIF/GIF support.

Go to Mac support
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